Our Pledge to the Community

At SCADD, our work is built on compassion, integrity, and a deep commitment to excellence. We believe in second chances, choice, authenticity, dignity and respect, and diversity, values that guide every decision, every interaction, and every service we provide.

We are more than a treatment provider, we are a partner in hope, connection, and recovery. Our pledge is to serve every individual and every community with care, accountability, and heart.

We pledge to:

  • Deliver high-quality, affordable treatment and recovery services grounded in compassion and professionalism.
  • Uphold the highest standards of confidentiality and protect the rights of every person we serve.
  • Respond promptly and respectfully to our community partners and stakeholders.
  • Foster a culture of healing, empowerment, and second chances throughout all programs.
  • Continuously evaluate and strengthen our services to meet the evolving needs of our community.

SCADD’s Withdrawal Management Program is proud to be CARF accredited, recognizing our adherence to rigorous international standards for safety, quality, and client-centered care. This accreditation reflects our unwavering dedication to providing effective, compassionate treatment that promotes long-term recovery and well-being.

In addition, SCADD is 1115 Waiver certified, underscoring our commitment to evidence-based practices and alignment with Connecticut’s integrated care model. Through this certification, we help improve access, quality, and outcomes for individuals and families throughout the region.

Together, these designations highlight SCADD’s ongoing pursuit of excellence, accountability, and innovation in behavioral health care.

Our agency is dedicated to fostering a thriving community and values our role as a trusted community partner. We are proud to serve as a partner of the Connecticut Department of Mental Health and Addiction Services (DMHAS) and a United Way Partner Agency, working together to strengthen recovery supports across Southeastern Connecticut.

We are committed to responding to our community partners and stakeholders promptly and professionally. In all communications, we prioritize the rights and confidentiality of our clients, ensuring full compliance with all applicable laws and regulations.

If you have any comments or inquiries, please contact us at 860-447-1717.

Our community’s trust is at the heart of everything we do. Through transparency, collaboration, and shared purpose, SCADD continues to build pathways of hope, strengthening lives, families, and communities across Southeastern Connecticut.